Exchange 2007, I have the POP collector running just fine. Works relatively well. HOWEVER, they are all collecting into useraccount@domain1.com (and there are at least seven other domains collecting). I need all those replies to go out as useraccount@domain1.com, and that doesn't seem to be happenning. The user is an investment advisor, and per SEC rules, he needs to have this happen. Any suggestions?

If there are several domains, I am presuming you have a POP account set up for each domain? Is each POP account configured as a catch-all with the correct domain specified per account?

Indeed, each account is set up as a catch-all. Collection appears to work correctly.

Could you enable verbose logging, do a test collect on a couple of accounts (with email in them!!) and then send me the log please (website - at - cedit - dot - biz)?

Perhaps if I included the config.....

It is Pop Collector 1.2.8, running on SBS 2008. I am willing to go to 1.4.2 if that will help:

for example....

account george@mytown.rr.com FORWARDS to george@mydomain.local.
default send from address is set to unknown@popcollector.cedit.biz (is this an issue?)
using default SMTP settings, and not mytown.rr.com's SMTP server

default SMTP server is sbs2008.mydomain.local, which is where my Exchange server is.

If george@mytown.com forwards to george@mydomain.local, then this isn't global forwarding? If POP Collector is set up to forward that way, then ALL mail will end up in the account specified (whoever it was sent to originally). Global mailbox will mean POP Collector reads the headers to determine the recipients, and if one is found from the given domain, it is sent to the relevant user.

The default send from is not an issue. This is only used if the sender cannot be read. While it is best to change it to something relevant to you, it would not affect delivery or operation at all.

It would be beneficial to upgrade to 1.4.2, as a lot of work was done for Win2k8 support. Back up settings first though (the file in the POP Collector folder) as they are in a new location in the latest version.

I have sent logs to you. I suspect there is a bigger popcollector issue that has to do with the way it was installed here. Not knowing the product well yet, I am not sure what I am missing.

I no longer think mail collection is working correctly.

OK, I think I know how to correct this for me.

Since one of the incoming POP domains being used is the single outgoing address that is desired, AND that domain is NOT the Exchange domain,
1. why am i using exchange, and
2. why don't i just collect to that POP account?

I agree that if you have a single POP account that is being treated as a single account, then it may be best to access it from a POP client. If it were to be forwarded to an Exchange account, then POP Collector makes sense.

There are some config issues with your POP Collector according to the log, but only minor ones and it looks like mail forwarding is happening? However, my earlier comment about the global mailbox applies - it looks like the accounts are set to forward all mail to a particular mailbox, not by checking the recipients - and in this case POP Collector is working as I'd expect.

I've got another question unrelated to your initial problem though... When you first upgraded to 1.4.2, an error is logged (tabctl32.ocx is incorrectly registered), but when it is started again a little later, this error has gone. Did you do something to fix this? If so, could you let me know what? This is an issue that has cropped up on some 64 bit installations, and I have no idea why and couldn't work out how to resolve it myself - so if you did, I (and others!) would love to know how.

I could not get POP Collector to start until I rebooted. That's when the error went away.

My issues here appear to be mail relay problems. The reason I thought forwarding was working is that the user had the individual pop accounts set up in local Outlook. That means Outlook was doing the collecting, and it was not happening to Exchange, but to the locally cached mailbox. Which is fine in the office - we can collect to a single POP account - but if George is on the road, it isn't fine, because OWA, which he uses, won't work if the mail is not collected. We have an outgoing mail issue as well, but that's not a POP collector issue.